Roads Chris W Ltd

Had my new car 3 weeks now from Chris W Roads. Matt was fantastic to deal with, knowledgable and helpful. The car itself was prepared to a great standard before delivery. Love it! Will definitely look to them when I buy again in the future.

Honesty, Integrity and Transparency. These values are the backbone of this company. I have recently had the experience of dealing with Anthony Annison, one of the Managing Directors of Chris W Roads Ltd. His way of dealing with customers puts you instantly at ease. He is trustworthy and professional setting an exemplary example for his staff to follow.

In today's world this company is a breath of fresh air in the way they deal with their customers. If in the future they have a vehicle I want, I would travel from southern England to buy it from them. Anyone can buy here at ease knowing they are safe hands.

Great experiences with Chris W Roads, I had an issue with my car that wasn't covered under my warranty but they were able to get it sorted for me the same day without any queries. The customer service is always amazing and it's great peace of mind to know if I have any worries or troubles I can come straight back and they're always so happy to help

This company are an absolute pleasure to deal with (I've also left a review on autotrader which I never do!) These guys really go above and beyond and did so much with remaining completely honest and transparent when buying my car. I thought and due to the distance it was going to be a stressful experience but didn't experience anything negative at all.

Even the guy from the transport company was very pleasant! I bought my new car from somewhere else but wish I'd known these guys were available before, especially Anthony who both my husband and i both had pleasure to speak to and express our funny stories about having to size up in vehicles with our pack of children family friendly, chivalry (I know I thought it was gone but clearly not!) And honesty with nothing to phase them throughout the whole process. Thank you hugely from our family to yours Anthony and Co at Chris W Roads!

The whole sales experience was excellent. No pressure to buy add ons and a very friendly but professional approach by Martin. Everything was clearly explained and questions were effectively answered. It definitely felt like sales with a personal touch.

My wife was looking for a Honda Jazz and settled on an EX version. After looking at a couple of cars locally that were totally not as advertised due to sellers being economical with the truth, we found one at Chris W Roads. Even though it was going to be a 2 hour drive from where we live, after talking to Matt on the phone and discussing the car we decided to go and have a look.

I needn't have worried, the car was as nice as Matt described it. Totally genuine and as clean as you could expect for the year. The were acouple of chips on the door handles caused by rings I think but Matt said they would be sorted. Even though the car had 8 months MOT Matt said they would put a brand new one on. We went back a few days later to pick the car up and the chips were gone.

We dealt with Mike the sales manager and he was as professional as Matt had been. I am so glad we decided to drive the extra distance and would not hesitate to do it again. It was a really nice experience from start to finish with no pressure, unlike some dealers.

They were so kind and I am so happy with the purchase from Chris W Roads. Wayne was amazing throughout the whole process and I definitely would not hesitate to go back. I came from high wycombe and distance would never prevent me from buying here again. If you want a decent car, great kind service then don't think twice. Buy from here

It's so nice to find somewhere to buy a car with no hard selling tactics or pressure! Initially when my partner and I went to Chris W Roads we thought it was a small car garage but when we arrived we realised it was much bigger! A proper car showroom like the big names have. I was able to book a test drive on their website for the car we wanted and when we got there the car was ready for us.

One thing we loved was that we could test drive the car without a member of staff with us. A recommended route was given - which was a great route to test drive any car. But we preferred this as sometimes it's hard to have an honest conversation about the car when you have the companies ears in the back. We test drove the car and the lovely Martin welcomed us in and we discuss figures. Martin was excellent and by far one of the best car salesmen we have ever met!

There was no hard sale, it was an honest sale. We wanted to have a think about it and Martin provided us with all the info we needed and was quite happy to send us on our way knowing we could call him anytime if we had any questions. To be honest we pretty much decided right away we wanted the car. My partner is more the car guy but for me I want great customer service and Martin went above and beyond for us.

We came back the next day to test drive once more and we made the decision to buy the car. Martin did everything over the phone for us, promised a new MOT with no advisories which we got, processed all paperwork over the phone and promised to have the car ready for a date/time we needed it and it was! All we had to do on the day was sign on the dotted line and drive away.

The process was quick, clean and simple! Just what you want. I would 100% recommend this company and I would 1000% recommend you speak to Martin, such a lovely person, very friendly and very helpful! We are very happy with the service we received and would be more than happy to purchase our next car with Chris W Roads

Very good experience of buying a car. The vehicle was clean and spotless. The whole process was pleasant and painless and there was no pressure of sale. I also got an unexpectedly good price for my trade in vehicle. The only reason this is a four rather than five star review is that when I got the new V5C registration document, they had filled in my name incorrectly, giving me the inconvenience of returning it to Swansea. But everything else was fine.

Thank you so much for helping me to choose and buy my new car. You made the whole process enjoyable from start to finish. No pressure sales whatsoever, just honest and good customer service. Martin was brilliant and helped me complete all the paperwork; talking me through each stage including helping me to tax the car! I love my new car and I would recommend you to anyone and everyone who wants great customer service and friendly staff. Thought it was lovely how boss came out to thank me for my custom and see me drive off in my new car. All fab! Thanks again.

Very disappointed with the company, sold a car i had paid a deposit on as i got refused first finance before i was told Wasn't honest from the start The people are nice but a terrible experience with getting answers so unless you have the cash i wouldnt bother