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Lloyd BMW Lloyd Motor Group began nearly 40 years ago with just one dealership in Cockermouth. That dealership is still alive and well today, but since that time it has been joined by nine others representing some of the World's leading prestige manufacturers. The company continues to be owned and managed by the Lloyd family and now employs over 800 people, all dedicated to providing the unique standards of service and attention to detail on which it has built its reputation.
Served areas
  • Newcastle & North Tyneside
Services
Whether you are the adventurous type or prefer to relax in style (or maybe both), we've compiled a list of perfect BMW accessories and services to kickstart your summer. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. Whether it's a service, an accident repair, a new accessory or simply advice you need, we can help.
Celebrating more than 45 years in business, Lloyd Motor Group is a family-run business and immensely honoured to be operating BMW franchises throughout the North of England. Our welcoming and experienced team are here to help deliver exceptional service to every customer and make your experience as pleasurable as possible.
Expect more from your driving thanks to BMW TwinPower Turbo engine performance, cutting-edge innovations, such as superb BMW xDrive handling, and a rich motorsport pedigree. Be inspired by a constantly evolving design language. The elegant fusion of classic elements, such as the iconic Kidney Grille, powerful lines and modern details delivers a truly unmistakable presence.
Our team at Lloyd Newcastle Upon Tyne is committed to providing outstanding service to our customers. Find facts and figures about BMWs class-leading product range, financial information for running BMWs on your fleet, our commitment to reducing emissions, and new product developments. Everything a fleet decision-maker needs to know about BMW Business Sales.
Reviews (20)
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Smith
Mar 12, 2024
Horrendous service loyds bmw Newcastle.
Bought a supposed used approved bmw with warranty. They managed to not put in a tool kit so after I had a puncture we couldn’t get the wheel id as no locking wheel nut.
Called the cowboys at Lloyds and no movement as it was on their check list. No tow hook, pump and wheel nut. How strange.
Thereafter the car has a rattle as also two rear wheels that have cracks in. None covered by warranty.
Jokers. Avoid and go back to Mercedes.
Rhiannon McNeill
May 15, 2022
Great service from Sam and Chris, we drove 5 hours to pick up our car and they made the process as smooth as possible from start to finish. The customer service was excellent throughout the experience and we will be back for our next car. Thanks again!
Dan McCourt
May 03, 2022
I've had numerous cars from Lloyds BMW Newcastle and just picked up my latest x3. I've never been able to fault anything about the service received. Always happy to recommend and will continue to be a returning customer. Credit where credit is due, good set of people.
Niall McCord
Apr 19, 2022
Purchased via a lease a new 2022 X3. Overall good experience with service dept on previous car. On the new car, the whole sales negotiation to new car delivery and aftercare has been excellent, lead by Ross. Everyone I have interacted with has been great in terms of customer service. First impressions great build quality and very nice to drive. Thanks also to those who keep the showroom immaculate and the back of house team who have cars looking pristine ready for handover
Mark Armstrong
Mar 23, 2022
Excellent customer service provided by Anthony Day, I specified the spec of a nearly new BMW 135i and he found exactly what I was looking for. Kept me informed throughout search. Extremely satisfied customer. Thank you so much.
Luke Hutchinson
Mar 19, 2022
An absolute pleasure to do business with. Exceptional wouldn't come close to describing the service these guys provided me with purchasing a used vehicle. From start to finish Nigel was professional, knowledgeable, courteous and understanding. Flawless. Would certainly recommend to others. Keep up the great work.
Colin Cliff
Mar 16, 2022
Anthony Day made the whole end to end service seamless and professional, he made us feel very valuable as a customer and nothing was an issue to him.he got us a great deal for our trade in BMW. The handover on the day was a highlight and we left feeling really pleased with our purchase. we use this dealer for all our service needs too and they have always been excellent. highly recommend dealership and of course Anthony
John Kearney
Feb 18, 2022
Thoroughly Professional from start to finish. Made purchasing a car a great experience, as it should be. Top marks to Lloyd's and Ian Burrows for fantastic customer service. Would highly recommend to anyone wanting a first class motor and experience. Thanks Ian, over the moon with the car and the way the transaction was conducted, don't change a thing, You have the perfect recipe for total customer satisfaction.
Anthony Carrea
Feb 06, 2022
Very pleased with my new F30 335D, recent purchase. Had the excellent help from Anthony Day who always answered all questions and got back to me the same day, with answers, pictures or videos of said car. Went above and beyond and of having dealt with 3-4 BMW dealerships over the last 10 years, by far the most pleasant experience.thank you Anthony! As a side note David H also helped on Anthony's day off to keep me up to speed too, thank you guys
Nigel Dawson
Jan 16, 2022
The service was excellent. The showroom is well presented, Anthony and Paul took time to understand our needs, they were polite professional and friendly. In choosing a new car they were happy to give me a number of test drives and this allowed us to make the right decision on the vehicle. The vehicle was supplied in excellent condition, valet, clean etc. and the handover was very smooth. I would not hesitate recommend Lloyd BMW.
Maksims Svezencevs
Dec 14, 2020
Very professional service. Not perfect, but does everything possible to support you. Great range of BMW's on display, so tempting to go for one of them. Especially when they have special event and great finance options on offer. Special thanks to Nicole(servicing team), she was amazing all round. I've been in many BMWs, but this I'd most special- professional, people are down to earth and approachable.
Rupert Loseby
Apr 11, 2019
Fantastic Customer service from Cleaner to Sales, Wonderful coffee and cakes whilst you wait, Large selection of Good clean cars. Very good one way system but could do with a few more Customer only parking spaces but I know tight on space for a City centre location. You go in with a Smile and you come out with a bigger one knowing that you drive a BMW . A1 every time
Jane Mills
May 30, 2018
The staff here this week were fantastic! In a nightmare scenario, I broke down outside with a flat tyre (not even a BMW!) and the whole team rallied, ordered a tyre in, gave me and my daughter coffee and even a lift to and from Newcastle while it was being repaired. I am so impressed with how they dealt with it all and with no thought of profits to themselves.
David Bradshaw
Dec 03, 2017
I recently bought my new M140i from Lloyd Newcastle, the service is first class the staff are very attentive and friendly it could not have been easier. If you are in the market for a new BMW or used BMW then look no further than this fine bunch of people.
Melanie kept me informed every step of the way and in no time at all I was being presented with the keys to my car. Customer care is outstanding which in this day and age is a most refreshing change.
Dale Whinham
Came in to have the airbag recall procedure carried out by Lloyd on my old E39 and was pleasantly surprised to receive a health check video via email informing me of some advisory repairs within half an hour of me leaving it with them. I've never seen a garage do this before, so I was impressed. No nonsense, everything sorted by noon. Also received some nice comments about the condition of the car. Polite and professional - full marks.
Jamie Martyn Hadleigh
What an amazing dealership! Well worth the 3 hour drive! All the staff are so nice and attentive, the receptionist (sadly I didn’t catch her name) even made sure I had plenty of water for my drive home! Karl Morrison was incredible made the whole experience very memorable, thank you for such a great experience!
Joanne Elliott
5-star service from the Service Team! Tom was a great help to my husband who was so stressed about a BMW light fault. Booked in the same day and the fault was fixed the next day would recommend Lloyd BMW Newcastle
Nick Gibson
While making an essential and unpleasant drive through “The Beast from the East” The windscreen wiper arm literally snapped off my elderly 5 series, leaving me unable to see in the blizzard conditions. A quick call to Lloyd’s and they confirmed they had the part in, the service staff stayed back although the weather was worsening, and replaced the whole parallel wiper arm. I could get on and visit my Dad in hospital. 5* service, from Lloyd’s. Thanks very much!
Stuart Coleman
Fantastic service from Chris Parker from start to finish , found the right car for our needs and budget deal went smoothly and even managed to get the extras done in such a short space time. Now the proud owner of a 3 series msport touring.
Stuart Coleman
Excellent service once again,effortless from start to finish and a big thanks to Karl Morrison for his hard work on getting the right car and the deal done.