Mastercars

So I've owned my van now for the best part of a year and feel I can leave a review. Overall I'm very satisfied with my choice to deal with Master Cars. Trade vehicles are a minefield but it was very helpful to see one with all necessary documentation and which had been thoroughly checked. Tim is a lovely chap and was a pleasure with which to deal. Owning the van has been very smooth.

Its driven beautifully and hasn't given me any headaches. It's not perfect - biting point is occasionally a bit grindy, and slightly off-centre steering means the van veers a little to the left - but compared to some horror stories out there my ownership experience has been pure bliss. So yes, I'd thoroughly recommend Master Cars as an honest, reliable and friendly business.

Bought a car from here a few weeks ago. Great experience all around. Friendly staff, very accommodating. Great service!

Really great customer service - friendly and not pushy. I would absolutely use them again for a future car purchase.

I had been keeping my eye on this particular car for a couple of weeks. I decided to find out some more info so went on the website. Arranged a chat with Tim and took it out for a test drive on the Thursday and she was mine by the Saturday. Fantastic customer service, nothing was too much trouble. No pushy salesmen, very helpful and wouldn't hesitate to go back when the time is right. Thank you Master Cars Hitchin

Positive is they sell lovely cars but.make sure the car has been valeted before accepting it. Make sure all accessories are in the car especially chargers. I have had 2 cars off this firm and both had the Tesla charger missing and was given a cheap alternative. Wonder where the proper one went! One car had 2 bald tyres which were replaced but the car was sold to me in an illegal state.

After sales is a positive nightmare and luckily when a buying a Tesla you know it will be a great car. Advice. Double check the car has all accessories with it, has been valeted and doesn't contain previous owners belongings! Make sure you get a proper receipt too as getting one was difficult. In summary, if you want a great car you will get one here but if you want to feel like a valued customer try somewhere where the customer matter. This is a true and accurate account of my experience.

Purchased a car from Master Cars and although I haven't required their assistance post purchase as everything has been a dream, they remain one of the most efficient dealers I've dealt with to date.

Happy Christmas to you Matercarsales. Just to advise I have contacted my solicitor today and we are issuing a letter of claim to you, the car has failed once again, failed ball joints and yesterday on Christmas day the car decided to dump its entire brake fluid from underneath the master cylinder, nearly killing myself, my mother, my girlfriend and my 5 year old son. Hi5 on selling top quality used cars.

You're a joke and to be honest if I anyone had been hurt yesterday then the situation wouldn't be very nice. I will be in touch with the local and national press as well. Your Business is a joke, your service completely fake. You returned the car last time to fix a switch and it come back with a broken handbrake button and a dent in the centre console. How disgusting you are. And Merry Christmas to you, your negligence nearly killed my family.

Salesman Lewis was excellent. Gave great support in the sale of my van and purchasing the new one. Everything went smoothly and without a hitch. Thank you

Me and my partner received excellent service at Master Cars. We went to view a car we had seen online, and James showed us the vehicle and let us test drive it straight away. We went on to purchase the vehicle, having inspected all the correct documents, all of which were available to us. We got a good part-exchange offer on our old vehicle, which was better than any offer we'd had at other garages and online.

The car we bought was well looked after, and you could say the same about all the cars on the forecourt. Master Cars live up to their name, you get good value for your money and faultless customer service. Thanks again.

Thoroughly enjoyable experience from start to finish and dealt with by James. Car was immaculately presented as all there cars seem to be and all paperwork in order. The RAC inspection and preparation highlighted all items checked and work carried out. Not the cheapest car I could have purchased but certainly the best. Peace of mind from first pulling on to the forecourt to several months happy driving so thanks Master Cars.

Great company to deal with. Good selection of cars. Great help and advice. Got a fair price for our trade in. Give them a try

Having just bought a car from Mastercars Hitchin I must say that it was a very pleasant experience! The salesman I dealt with (Lewis) was informative and helpful throughout the process, from test drive to closing the deal he was informative and professional. With no high pressure selling and no rush to close I even enjoyed spending my money with them! I will happily go again the next time I need to buy a used car.

I brought my bmw 1-series from mastercars in hitcin back in october best decision i've ever made! The service given by james was excellent. Within a few hours of viewing the car i was signing over paperwork and the car was mine! the service provided was very fast and efficient. i would definitely recommend anyone looking for a great value vehicle visit master cars hitchin.

I Have just purchased my second car from James at Master Cars Hitchin, He is Polite, Friendly and most importantly Knowledgeable. On both occasions he has found the ideal car for our needs and his enthusiasm for cars is infectious. Would not hesitate to recommend James and Mastercars to friends and family.

Thoroughly enjoyable experience from start to finish and dealt with by James. Car was immaculately presented as all there cars seem to be and all paperwork in order. The RAC inspection and preparation highlighted all items checked and work carried out . Not the cheapest car I could have purchased but certainly the best . Peace of mind from first pulling on to the forecourt to several months happy driving so thanks Master Cars.

Me and my partner received excellent service at Master Cars. We went to view a car we had seen online, and James showed us the vehicle and let us test drive it straight away. We went on to purchase the vehicle, having inspected all the correct documents, all of which were available to us. We got a good part-exchange offer on our old vehicle, which was better than any offer we'd had at other garages and online.

The car we bought was well looked after, and you could say the same about all the cars on the forecourt. Master Cars live up to their name, you get good value for your money and faultless customer service. Thanks again.

Bought my 2nd car a Porsche Boxster from these guys,having got the 1st from the Bedfordshire branch at Tempsford. Great experience from start to finish, knowledgeable and professional service. No hesitation in recommending either branch.

The Sales and After Care they gave me from start to finish I would have to definitely recommend their services for anyone looking for a good quality vehicle and excellent service with people that know what they are talking about.

Having just bought a car from Mastercars Hitchin I must say that it was a very pleasant experience! The salesman I dealt with (Lewis) was informative and helpful throughout the process, from test drive to closing the deal he was informative and professional. With no high pressure selling and no rush to close I even enjoyed spending my money with them! I will happily go again the next time I need to buy a used car.

Just bought a classic car , a Morgan, from Mastercars. Lewis was very helpful, nothing was too much trouble, he sent me photos, videos of the car showing all details etc. They even delivered the car to me (150mls+) on a transporter. Excelent car, excelent service. A very big thank you to Lewis and his team. From my experience, one can buy with complete confidence from this company.

I have purchased a few cars from here over the years. James has always been very professional and friendly, a pleasure to do business with.