NairAutos specialize in the servicing, maintenance and repairs of Mercedes Benz cars. We're honest people with competative prices and think that we can reduce the cost of running your Mercedes Benz by up to 50%. There is no compromise to quality or workmanship whilst doing this.
Served areas
- London
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NairAutos is a family run business who specialise in the servicing, maintenance and repairs of Mercedes Benz cars. We're based in Harrow, London and are the most recommended place to visit to have your Mercedes Benz serviced. Our customer testimonials prove that. We can reduce the cost of running your Mercedes Benz by up to 50% by servicing and repairing the car where necessary with no compromise to quality or workmanship. We specialise in maintaining and servicing all types of Mercedes Benz, including classic Mercedes Benz.
Nair Autos is a small family run business who specialize in the maintenance and servicing of Mercedes Benz cars. I served a full apprenticeship with Mercedes Benz for 23 years and went on to become the workshop foreman within the company. With 45 years experience of working on Mercedes Benz vehicles, Brian started as an apprentice at 15 years old with Normand Mayfair Ltd.
NairAutos is committed to making sure that you and your Mercedes Benz both get the best service possible. We're honest people with a lot of experience. The diagnostic equipment is leased from Mercedes Benz with full Technical support and updates from Germany. We use the official Mercedes Benz digital service database (DSB) to log all service history and work carried out, so your warranty is not affected. If you have a specific question, please contact us on 020 8863 9940 and we will be happy to advise you.
Please note: We were formally known as MercStar, but now trade under the name of Nair Autos. Nair Autos did a brilliant job - quick, efficient, honest and very nice and helpful to deal with. Can't recommend them highly enough - worth the journey from Belsize Park! Nair Autos did the bushes and wishbones on my E220 estate just before xmas.
Reviews (17)
Gustavo Woltmann
Oct 22, 2023
Reynaldo Carbon
Nov 28, 2021
I had been looking for a local MB specialist to continue my maintenance with as the warranty has now expired and was very glad to be recommended to Brian and the team at Nair Autos. They used genuine parts on my recent service, were able to upload it to the mercedes benz digital service booklet database and were considerably cheaper than the main dealer which was an added bonus. Excellent service, I will definitely be back.
Neil Burke
Nov 25, 2021
Luca Demare
Nov 21, 2021
Luca Demare
Nov 15, 2021
Sophie
Nov 13, 2021
Neil Burke
Nov 12, 2021
Chrissy W.
Nov 05, 2021
It's been a nightmare! Very disappointing and irresponsible! Brian fixed a few things with my car and then broke something. And would not own up to it! Making up loads of fake excuses! Terrible attitude! I trusted him, I thought he was reliable but he is not! He broke my car key sensor. Lied that it was already not working when I handed him my car. Blamed it on something else. Fixed it and made me pay 196 ( for something he messed up).
Then it was my parking sensor. Brian Lied again that he didn't touch it and it wasn't working before. I want to say my key sensor and lock was working absolutely fine. Otherwise I could not have driven it to your garage! My parking sensor have not once had a fault! Now it is not working at all! I am so furious!
Then it was my parking sensor. Brian Lied again that he didn't touch it and it wasn't working before. I want to say my key sensor and lock was working absolutely fine. Otherwise I could not have driven it to your garage! My parking sensor have not once had a fault! Now it is not working at all! I am so furious!
Russell Godbold
Jun 07, 2021
Dana Myzer
Oct 25, 2018
I booked an oil change here and was given a time to show up. When I arrived I was immediately told by the owner that it would be an hour before they could get to my car because they were all going to lunch. I'm taking time off work to make my appointment only to find out that the car is going to be sitting there for an hour while they eat lunch? (I blame myself for not turning around and walking out at this point).
I came back in a couple hours and my car was ready. I asked him how everything looked and he said, "all oil is dirty when you change it". Erm, thanks for that. I paid cash for the oil change and the guy didn't have enough change for me. "I owe you a pound", is what I got. Now, I'm not worried about a pound but you do NOT let a customer leave your place of business being owed money.
I've just paid 140.00 for an oil change and I'm leaving your shop with you owing me money? The reason I'm giving this place any stars at all is because they did do the oil change. Never again.
I came back in a couple hours and my car was ready. I asked him how everything looked and he said, "all oil is dirty when you change it". Erm, thanks for that. I paid cash for the oil change and the guy didn't have enough change for me. "I owe you a pound", is what I got. Now, I'm not worried about a pound but you do NOT let a customer leave your place of business being owed money.
I've just paid 140.00 for an oil change and I'm leaving your shop with you owing me money? The reason I'm giving this place any stars at all is because they did do the oil change. Never again.
Chirag Patel
Jan 01, 2018
Ahmed Nazir
Mar 01, 2016
I met Brian about a year ago when i needed my gearbox plate re-programming. Brian was wonderful.not only he knew what he was doing he was very realistic and flexible in pricing the work.all in all great guy and expert in his field of work. I will never have any hesitation in RECOMENDING Brian and his team. THANKS BRIAN Ahmed Nazir
Charles Gorman
Oct 23, 2013
Brian has looked after both my classic (1980's) Mercedes for many years. He is efficient, honest and knows his stuff and unless a special part is needed, normally services/MoT are completed same day. This is particularly important when it comes to classics, where Brian has the intiution that comes only from working on cars since they were first built by Mercedes. Brian is also quick at sourcing normally hard-to-find parts. Highly recommended.
Ahmed Nazir
I met Brian about a year ago when i needed my gearbox plate re-programming.Brian was wonderful.not only he knew what he was doing he was very realistic and flexible in pricing the work.all in all great guy and expert in his field of work.I will never have any hesitation in RECOMENDING Brian and his team.
THANKS BRIAN
THANKS BRIAN
Charles Gorman
Brian has looked after both my classic (1980's) Mercedes for many years. He is efficient, honest and knows his stuff and unless a special part is needed, normally services/MoT are completed same day. This is particularly important when it comes to classics, where Brian has the intiution that comes only from working on cars since they were first built by Mercedes. Brian is also quick at sourcing normally hard-to-find parts. Highly recommended.
Chirag Patel
Colt Wilson
I have recently visited nair autos to get my Mercedes c class serviced. When I was their each of the work staff were really polite towards me and I felt really comfortable there. I also stayed there as my vehicle was being serviced and watched the mechanics work on my car. I was very pleased with the way they worked on it with such care and attention to detail on the way they done a health check.
It was a straight forward service and by the end of it my bill wasn't a lot either. I would recommend friends family or anyone who owns a Mercedes Benz to visit nair autos for a service, repair or an MOT because I know they will receive the same customer service I did.
It was a straight forward service and by the end of it my bill wasn't a lot either. I would recommend friends family or anyone who owns a Mercedes Benz to visit nair autos for a service, repair or an MOT because I know they will receive the same customer service I did.