Motor City Plymouth

I was dreading trying to find a suitable car, it can all get so confusing and overwhelming. But Josh at Motor City made the process enjoyable.
His information was efficient, concise and clear annd appealing. I was more than satisfied with the experience and would highly recommend Motor City to all asking.

I had a great experience working with Erwan and the team. They're an absolute pleasure to deal with, especially as I had never bought from a dealership before. I originally just went in for a look around, but ended up test driving what is soon to be my new car! I like to do my research and had a million questions, which were answered with no issues. They found me a finance offer that was better than I expected, and for all their customers they have an aftercare service that is extemely competitive - 100% recommend!

Came here looking for a particular car type with a particular budget, and this place came through for me. The guys here are professional, friendly and worked really hard to help me get my new car. I am definitely recommending them to everyone, and will be going back in the future.

Really helpful friendly team. Did not feel pressured or scrutinised by Jacob. Cars vehicles are presented to a high spec. We found a slight scratch & an issue with one of the tyres on the car we wanted - assured it would sorted before we collected, it was and more! They had replaced both front tyres to ensure that all tyres were the same and the balance & tracking was right & the body shop had gone back over the car and buffed out some that I hadn't noticed.

Impressive way above expectation. This is on top of a really good aftercare & warranty package that comes as standard with all cars! I'd have no hesitation in recommending this business- this is clearly a very well run operation that has succeeded due to its care for its cars and customers- well done

Having had the most disasterous MOT failure list ever on my old car and ending up scrapping it I researched cars on the internet and found one of the model I was looking for advertised at Motor City. I contacted them to view and discuss finance options and made an appointment for later that day with Erwan. He was extremely helpful and not pushy at all which I greatly appreciated.

The car was as immaculate as it looked online and I discussed finance and made an appointment to test drive the following day. I bought the car and booked to collect later in the week. I had to change the collection time and this was no issue at all. There were a couple of minor cosmetic issues such as a clip missing from a visor and a cracked plastic trim on a seat.

I asked for these to be looked at and was expecting to find they had been glued when collecting. When I picked the car up they had actually replaced the parts which was great. The car was serviced before collection and cleaned and was completely immaculate. I was also supplied with a new inflation kit and pump as the one in the car had been out of date.

Unfortunately over the bank holiday weekend a coolant low light came on in the car. I rang Motor City who were apologetic that the service centre was closed due to the bank hol and told me not to worry as if I rang back in the morning it would all be sorted quickly. Obviously at this point I was rather nervous but rang Adam in service to he following morning and he told me to drop the car in straight away and it would be sorted under warranty.

Unfortunately no courtesy cars were available due to the short notice but he promised if one came back in he would let me know. This turned out not to be needed as by 4pm he called back to tell me that the fault had been diagnosed and a new part had been fitted so I could pick up the car. All now working fine and I feel totally reassured that any issues will be dealt with quickly and efficiently with no quibbles.

Thank you to both Erwan and Adam for your help with the car. Both of your customer service skills are second to none. Your help is really appreciated. Hopefully now I won't need to see you until my free wash and vac next month!

I can't recommend these guys enough! I had dealings with Jen and Neil and both were accomodating, professional, friendly and really listened to what was wanted/needed. The financing for my car was like second nature to Neil, he's very patient and is bery good at getting what the client wants. I will be back for my monthly car wash and vacuum

My husband and myself purchased a car from motor City last week, and we couldn't be happier, the staff were welcoming and very helpful, the whole process was so quick and easy and made the whole process stress free. Would definitely recommend

I have bought from neil the deal 12 times now and every time he goes above and beyond duty. All the cars are immaculately presented always efficient and motorcity have got the best aftercare package I have ever experienced. Neil has a fantastic and mind blowing knowledge of pretty much all cars specs his remap knowledgeable is impeccable and he is by far the best sales executive around. If you want to buy your next car then please visit motorcity and SPEAK TO NEIL HE WILL DO YOU A BRILLIANT DEAL. 10/10

Brilliant and friendly dealership the re map definitely helped with keeping up with that lads at car meets thank you Neil and the team for a brilliant car

Cannot fault all the work Jen did with helping me get a car. It wasn't an easy process for her at all, but she did everything possible to make it happen, so did Dan and Neil, who helped out. I can't thank them enough for everything they did. I was kept up to date with everything that was going on, Jen would message to check in with me, lots of reassurance given throughout. I've now got a lovely car that I'm happy with and without them, it wouldn't have happened. I'd definitely go back again!

Amazing service by Jen, she did her best to make sure my Mum was happy with finding her perfect car. Highly recommended and the perks of the after care are good too

We bought a Ford kuga 65 plate. Jen was amazing helped us EVERYSTEP of way including trade in old car sorting tax, explained things in terms everyone understand no complicated jargon or hiding things. Will recommend 100% especially ask for jen

I couldn't recommend Highly enough Motor City. Neil was fantastic with our situation, very empathetic and got us the car we wanted and a very good price! He looked out for our interests and really took care of us. Couldn't thank Him and his team enough for the care they have given us. 5 star from us Chelsea White

I absolutely could not recommend Motor City enough. I purchased a car with them back in august and within 3 months of owning the car I sadly got into an accident last month and my car got written off. Neil has been absolutely amazing from start to finish he has done so much to help as much as he could in getting myself another car. Finally today I. picked up my beautiful New Car Neil is so lovely and has been there throughout, Himself and his team are highly recommended I will definitely be using Motor City from now on. You tick all the boxes for me Thank you all

Brilliant service, all staff were welcoming, friendly and very helpful. Was only my 2nd time visiting a dealership and they 100% made up for my 1st visit at another dealership in Plymouth which were nowhere near the standards of Motor City. The hot chocolates from there coffee machine are worth a try aswell. 100% recommend

Amazing service! Lovely friendly people! Big shout out to Neil and his amazing work! I recently purchased a car and I am so happy and over the moon with the car and the service behind it. Thanks again Motorcity

Had some warranty done from motor city even tho the car wasn't purchased from them. At first they were faultless and regularly rang me with updates. Got the car back in with another issue connected to the work they carried out (through no fault of their own, it was the warranty company ) they sorted this again and then boom completely refused to finish the simple last bit of the job they started. Leaving me in the lurch.

Even asked for receipt of the works carried out for proof for my own paperwork for the car history (as wasn't cheap work) a few times and was told yes not a problem, I never received anything so I gave up. Luckily for me the garage I bought it from agreed to finish the last bit of work they had started. From being really impressed by them to being completely let down.

The attention to detail provided by Jennifer was impressive and her customer service skills are excellent. She was very friendly, patient and helpful in helping us find what we were looking for. She is a fine ambassador for the company. Thank you very much

My whole family have now bought cars from Motor City - I've just driven my new car home and she goes like a dream. Neil found me exactly what I was looking for with an even better deal than I had hoped for. The whole process from start to finish was so easy and Neil even gave me some tips to keep my car insurance premiums down when I switched over to the new car. Looking forward to going back in for the free MOTs and wash and vacs. Many thanks Neil for all of your help :-

I found myself without a car after it broke down. Jen was absolutely amazing and found me a car that day and sorted it for me to practically drive away the next day. couldn't have asked for better service from start to finish from her. Thank you for your fast and professional service Jen #girlpower

Fantastic service from Neil with his customer service in helping us get our dream car. He has been outstanding. highly recommend

So today my daughter bought a new car from Dan at motor City Plymouth and I have to say that I was blown away with the attention to detail and the professionalism of how Dan treated her. A great service from start to finish. Thanks Dan

Fantastic service from the guys & girls, extremely professional, reliable and reasonably priced. Wouldn't take my car anywhere else. Couldn't recommend enough!

Great service from Dan & Neil. Friendly, patient, good value and no pushy sales nonsense. We're now the proud owner of a fab new motor and we couldn't be happier. Thoroughly recommended.

My focus started to sound pretty bad, but after previous experiences with older fords and a need to get to work, decided bite the bullet before anything else went wrong and to rang up motor city. Bought a couple cars here before never had an issue. Spoke with Neil on the phone, had a price range in mind, and after a 10min wait, Neil rang me back with an offer I couldn't refuse.

Even sorted for the car to be ready the next day. Arranged to pop down before closing time, but due to traffic, ended up staying late. Neil had a look over my focus, and after hearing how bad it was, sorted me out with their hire car for the day. This is probably the most outstanding service I have ever come across. Take the plunge, you won't regret buying from here.

We dreaded replacing our old car because of all the hassle involved, but from the moment we unwittingly walked into Motor City Plymouth to the moment we collected the keys, it was the easiest and least complicated experience we could imagine. Neal and the team sourced a beautiful car for us, for a fair price, and took care of every detail involved in the process.

We didn't even need the idiot's guide to buying a car - everything was taken care of for us. The level of post-purchase support is second to none and it's a pleasure to work with people who are both kind and very professional. We felt very lucky to have found MCP and would not hesitate to recommend their services.

Couldn’t thank Luke anymore for helping me with my new car, also Lewis, would 100% recommend them to anyone great customer service absolutely love my new car!!

Great service picked up my new ds3 from these guys delt with spencer who is a top bloke very friendly service would definitely recommend to family and freinds!

Spencer was absolutely outstanding, I went in today not really no'ing what I was looking for, Spencer went above and beyond to make sure I got the perfect car for me & my family. He was fantastic with our little boy to, Thank you from the bottom of my heart see you next week

I wanted to thank Spencer, he has been amazing. First car I've bought solo and he listened to what I needed from a car and pointed me in the right direction. Spencer was happy to explain things as many times as I wanted. He made the whole process easy and stress-free, he even psychically knew my favourite colour!!!

I was fed up with large dealerships who just want to sell, sell, sell so I sought out motor city. I have just bought a car with the great help from Spencer. Would highly recommend to everyone! They were straight talking, and honest and treated me like I was a valued customer. They went through every detail without using the typical car-sales jargon. If you want to buy a car then this is the first place you should go to!

Wow!!! What an easy effortless experience that was... literally the easiest car I have bought. Luke was amazing, nothing was too much trouble. From the application right through to collecting my car. Really positive experience, would highly recommend. Thank you!!! Legend!!!

The level of customer service is outstanding from start to finish and the aftercare provided is excellent. I can see why many people return here and I would highly recommend to anyone. It’s the extra touches and client care that makes all the difference. Even my 6 year old nephew was shown around and loved seeing his favourite car! Thank you Luke it made his day. Thank you motor city for my new vehicle I love it!

Thanks to Spencer and all the team at Motor City for my amazing car I love it. Spencer is a top guy really helpful and couldn't do enough for me very happy with the whole process brilliant bunch of people!!! So here I am 2 years later and yesterday I picked up what can only be described as an incredible car that I'm well pleased with I cannot recommend Motorcity highly enough a fantastic garage with a brilliant team who have gone above and beyond for me. Thanks to Luke and everyone at motor city on another brilliant car!!!

We were having major troubles with our car and literally didn’t know what to do, we were so frustrated because nothing was working out, motor city was last resort and glad it was to be fair! Met the wonderful Spencer who not only made us feel at ease but totally changed our views on buying a car, the whole process was stressing me out but he just made it all so easy , we found our dream car at last and picked it up a couple days later we are over the moon!! So big thanks to Spencer for everting mate your a true gem, looking forward to doing business with you again in the future.

Had a brilliant experience with motor city and can’t thank Spencer enough making sure the car was ready in time and it’s been a dream since collection last Friday! From start to finish the whole team were very professional and it was refreshing to see the guys there are genuine car enthusiasts and ever helpful. Due to me living near Sheffield and working all over there were a few issues, but spence, Luke and the rest of the people I dealt with were excellent. Thank you very much!

So happy with my new car, great service and such a welcoming atmosphere. Spencer was brilliant, he made the whole experience stress free and easy!