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Callow Marsh We are proud that this family owned business has delivered to the county of Herefordshire and its surrounding counties a quality service for over 50 years. By continually responding to the demands of its customers, the new Callow Marsh Renault operation will draw upon an established strong reputation founded on traditional hands-on qualities associated with a private family business and the up to date technology and stability of a large group; ensuring the continued success of the business.
Reviews (10)
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Nigel Holden
May 28, 2022
My recent experience of Ponthir Motors was a very positive one. Lauren the Service Advisor was excellent and looked after me very well The only negative part of the experience was that the Fiat 500 courtesy car she supplied me with wreaked of stale tobacco smoke. I mentioned this to Lauren, and another customer stood nearby commented his courtesy car smelt of stale tobacco smoke as well. Apart from that all good.
Teresa Green
May 19, 2022
Service and MOT for my car. They washed and vacuumed it too. Very professional and pleasant. Hot drinks machine broken!
Alan Pincott
Apr 01, 2022
Excellent customer service.no pressure from staff.really honest conversation after test drive.
Stephen Richards
Mar 22, 2022
Having been dealing with Ponthir over the many years buying cars for myself and my daughters I have always had a great experience with all the staff especially Michael and the sales teams, the service department cant really do enough for you always polite and factual, Michael keep up the good work and thank you again for sorting my daughter out with a great Swift THANK YOU AGAIN.
William Neal Evans
Mar 18, 2022
Amazing garage friendly staff and will answer any questions if you need to ask
Grahame Smith
Mar 08, 2022
Ordered a new Dacia Sandero for delivery in September. Great experience, the salesman was first class and knew his facts and figures and was professional and courteous. Suffice to say deal done and purchased our vehicle on the day. This is the fourth Dacia Sandero we have purchased now. 5 Star outlet. Highly Recommended.
Rachel Adam'S.
Mar 01, 2022
I cannot praise this dealership enough, A fantastic organisation! Great customer service from beginning to end of the process. The service team of ladies kept me really informed and go the extra mile at every stage and a particular thank you to the reception manager. I felt completely relaxed and in good hands. I would recommend them unreservedly.
Julie Morgan
Mar 01, 2022
Waited at a cafe in Caerleon whilst the MOT & Service were done on my car, raining heavily, so the kind chap (forgot his name!) picked us up to save us getting soaked! He also lent us a brolly. (Please talk to ME and NOT my male partner about my car though please!)
Sharon Rammell
Jan 11, 2022
Shortly before my 3year warranty expires, the lock on my Dacia Duster's driver door failed. This was on 24th November. It took until 13th January to replace it. This was not the fault of Ponthir service station, but that of Dacia in not being able to supply the part. Dacia blamed Brexit and COVID, but the same thing happened with another part, a year earlier. If what is wrong with your vehicle isn't standard, Dacia are useless at supplying parts.
Debra
Nov 07, 2021
Always excellent service here from Mike and his team. A very trustworthy company. I highly recommend! X