Sturgess

I walked in this morning with my wife to query about a motability vehicle for our mother. Unfortunately a motability advisor wasn't available, However we were seen by another gentleman named Mo who really deeply upset us which has left a bad taste in our mouth. He has literally discriminated our mother's disability by making comments which are deemed offensive and unwelcoming.

One of the comments he made was that your mother must be strong enough to lift her own wheelchair and he is laughing on our face whilst speaking to us. This is just one of several disgusting comments he has made which is classed offensive and upsetting. This man who represents the sturgess group is not fit enough to be employed at Sturgess. I'm telling you guys that either you rectify this to our satisfactory or we will be considering legal proceedings against the employee and your company I would not even rate this business a 1star if I could

WHAT SERVICE! I have recently purchased a 2020 Evoque from Sturgess Leicester. Jack Davey the sales man who dealt with my purchase was amazing! To say the least it was not a smooth deal but Jack did his best under extreme pressure ( Not to do with the Dealership).Jack kept us informed at all stages of the process and was outstanding in his determination!

I am so pleased with my new car. Land Rover have done a fine job on this new car. What a difference from my old Evoque (2016). I hope the Service Department can live up to the brilliant service I have received from Sales. CONGRATULATIONS JACK!

Having an older Volvo we have been looked after extremely well. There is no pressure to change it for a newer model and the staff are excellent. We are told what any repairs are going to cost beforehand and there is no pressure. Customer service is excellent and they could certainly teach others how to treat customers. I would recommend this company to anyone. We will always be taking the car back to them in the future.

I found the whole experiencie great! Never having spent so much on a car before I wanted to make sure that my new Land Rover Discovery Sport was going to be dovetailed to exactly what I wanted. Simon Row (Sturgess Land Rover, Leicester) was very helpful in this respect and also very patient with the many "tweaks" to our order that we kept making. Very good at explaining all the ins and outs, not only of the buying process but also of going through all the controls and gizmos on handover. Would definitely buy another car from this guy!

Dealing with Sturgess Leicester for the purchase of a new Land Rover has been a refreshing experience, in a world of under-performing dealers. Having been bored by poor service locally, I chose a dealership 90 miles away, which was recommended by a friend. Glad I did, couldn't be happier with the personal service I received and the support and advice during the buying process from Daniel Farrell.

My car was delivered on time and with quite a ceremony. Everyone at the dealership was friendly and engaging and they clearly have a passion for looking after their customers and cars. Outstanding!

Another fantastic experience purchasing a car at Sturgess JLR. Massive thanks to Dave Johnson and the rest of the team for giving us the best options and deals. We're both delighted with the car and the service we received. The whole experience was quick, resulting in a brand new car in less than a week.

I have just purchased a used Land Rover Discovery from Richard at Sturgess Leicester and had a very refreshing experience. I am very happy with the car, and the buying experience was relaxed and honest. No pressure, and a practical approach to what options that were available to me after having very recently bought a car that did not suite our needs. Richard was friendly and seemed genuinely interested in making me make the correct purchase.

I went away from Sturgess without the usual dribble of fuel in the tank and three Kangaroos and an umbrella. The coffee Machine was out of order but you can not win them all. Great experience, thanks Richard Gerrard Kenny

This is my second experience of purchasing a car from Sturgess, I have been very happy with the service as they seems to go the extra mile to seal the deal. On 15 August '19 I was served by James who was very easy to talk to and not remotely pushy. I ws initially disappointed with the car options I had to choose from on a tight budget but after a couple of test drives and a lot of discussion I decided on a Suzuki Baleno.

I'm very happy with the car, a lot more leg room and boot space and just feels more robust, quieter with the added features of sat nav, air con and reverse guide. Thanks Sturgess.

Travelled to Leicester to meet with Nigel to view an Evoque and from the minute we arrived we were looked after at the front desk and offered refreshments. Nigel was very prompt for our appointment and extremely helpful and took the time to address our questions and go through the entire purchasing process with us. Even though we were buying an approved Landrover, we were treated as if we were buying the top spec Range Rover, with no pressure selling on either the car or the products. A totally pleasurable experience would definitely recommend Nigel and the dealership to provide you with that extra special customer service.

Picked up our 2nd new Fiat within the space of 6 weeks from Sturgess last weekend. Great service from Amy and the team who were willing to do that extra bit to make sure we got exactly what we wanted and help facilitate the 'deals'. A refreshing change from other local dealers (Coventry I shouldn't mention them really *cough* Research / Allen Ford / Suttons) who talked the talk but failed spectacularly to walk the walk.