Boucher Car Centre

Had a great time researching for a new car the other day. I wasn't sure on the car I wanted but went in with an idea and the team were more than helpful at showing me different cars that might suit me. They were very professional and were able to give me insight into each car and answer all my questions. Came out with a firm idea on the car I would like and I couldn't thank them enough for all their help, especially Tiarnan. I will definitely be purchasing my car from them when the time comes due to their great customer service.

Would definitely recommend Usedirect as somewhere to go if you are considering a car change. Sales process was quick, clear and concise. Finding a car to meet my needs was the main priority and i can't thank them enough for helping me. I will definitely be back again when it comes to purchasing my next vehicle.

Fantastic service from Kevin from beginning to the end. He was professional and listened carefully to my needs. Would definitely recommend them if you are looking for a great valued car.

I bought a new Yamaha MT07 from Alex and have to thank him for the unparalleled service. He was polite, helpful and extremely knowledgeable about the bike. I particularly liked the personal video messages he sent explaining the features of the bike, and explaining the documentation and after sales procedure. My e-mailed queries were answered promptly and clearly. My stunning bike has just been delivered and I'm absolutely delighted. Many thanks!

Purchased a car from Charles Hurst recently and I have to say I was absolutely delighted with the customer service I received, from the moment I entered the site I was made to feel welcome and felt the impression that this was the place I was going to buy my next car. The sales guys were brilliant throughout the entire process making everything clear to me and ensuring I got the best deal possible.

I cannot thank the team at Charles Hurst Usedirect enough for everything they done for me and I will definitely be back again to purchase another car from them in the future.

After a previous disappointing experience with a Charles Hurst branch, Kevin from Used Direct Belfast is a credit to the company and Branch. He is personable and really put myself at ease and ensured I was confident with my purchase. My partner will be back ASAP to change her car and we look forward to working with Kevin again!

Service is absolutely fantastic, they couldn't improve on anything, they were perfect. Ruth was so helpful, friendly and made what can be quite stressful situation a joy. If I could give them 10/5 stars I would and if you are looking for a car this is the place to go, they make you feel at home and think of everything you could possibly need to know and/or do.

Great customer service from Andrew Ferran in used cars. Very friendly and chatty and put us at our ease. Paperwork was sorted quickly and efficiently and everything went smoothly from viewing the car to pickup.

Huge selection of cars, really friendly staff and very knowledgeable.

Just got a car from Nissan dealer at Charles hurst group Andrew was very good very helpful and polite would definitely recommend his service to anyone

This was by far the most pleasurable experience I have had purchasing a car. The fact that it was my dream car made it even more special. Richard made sure all my questions and queries were answered. He sent me a long and detailed video of the car. Most importantly the car was prepared superbly, the fact the car was 8 years didn't make a difference, which is exactly what you want. Brilliant company and Richard, you are a true gent, thanks. Nick

Andrew Mcgrugan was so helpful helping me choose the right car for myself and family. He kept me up todate every step of the way with my purchase and even the after care he has provided has been exceptional would deffently recommend.

The showroom provides the best of the cars available in the market at great price. My special thanks to sales executive Ciaran McCarthy. He has been so humble, knowledgeable, friendly & helped us to a great extent to figure out an excellent deal for us. If you really want to crack the best deal I really recommend him :

Love my new car and Ruth was so lovely, welcoming and everyone was very helpful! Thanks so much

The service team are fantastic both in terms of servicing and warranty work. They are very responsive and accommodating; and the quality of the customer service/follow up was exceptional. I have no hesitation in recommending. Alexandra was excellent at keeping us posted as to the status of the vehicle; and Michael took great care to ensure that we fully understood precisely what was being done and the timescales etc. All told a refreshingly pleasant experience.

I would not recommend Charles Hurst Yamaha, in particular Alex Morgan! Wednesday 13th October I enquired about a Kawasaki Vulcan that my mate William used to own, I filled in the online form with all of my contact information, Alex Morgan replied to my enquiry, I confirmed by email that I would call today Thursday 14th in the pm or if not Thursday then I'd call on Friday.

He then sent me a personalised video of the Kawasaki. I made my way up to Charles Hurst Yamaha, today Thursday, which took me 1 hour, I then waited a further 10 minutes for Alex to come back to the Yamaha showroom, he was then on his phone while I waited still, he then asked how he could help me, I said who I was and that I emailed yesterday about the Vulcan, he then said that bike is sold!

I couldn't believe he just said that, I was not impressed, I told Alex it had taken me an hour to travel up to see the bike, Alex said it had been hectic all day, (when I arrived there were 2 other sales men standing talking to each other, so not that hectic) I said too busy to make a 2 minute phone call, he said he didn't think I was calling up, I said why?

I told him I said in my email I'd be up this afternoon or Friday, and it was bloody ridiculous that he couldn't even make a quick phone call to let me know the bike was sold, travelling to hursts wasted 2+ hours from my day today, There is absolutely no way I'd ever recommend Hursts or Alex Morgan to anyone, He needs sent back to Customer Service Training School! Absolute Idiot!

Just bought a Jeep Grand Cherokee from Charles Hurst Jeep Boucher Road. I dealt with Nathan McCluskey and he was awesome. From a speculative enquiry to Nathan on Thursday afternoon, to a test drive, an inspection of my trade in, a finance application and driving away in my new purchase on Saturday morning the speed and efficiency of the service was like nothing I have experienced before. Cheers Nathan.

Bought a Maserati 6 weeks ago. Terrible service since. Left me driving around for two weeks uninsured as they messed up tax. Then the car I traded in was caught going through toll in Dublin twice and I had to pay tolls. Absolute terrible service.

I purchased my car in The Newtownabbey branch. I found the staff very friendly and helpful. A big thank you to Marc and Claire for being very patient and understanding. Finola.

Ok, so my deal went good but my car didn't. They tried to fix it with no luck, but I was kept up to date and they did change it. It's a car after all. Thank you.