Brindley W Ltd

I purchased a car from a distance and the team at Brindley Cannock could not have been more helpful. Both Mark and Mike were on hand to answer questions and provide as much information and really made the process easy. The delivery of the vehicle was straight forward and Chris, who delivered the car, was also great to deal with. It was easy to still PX my car aswell. Couldn't recommend enough. Loving my new car and thank you team for all your help.

Very rude and ignorant to members of the public doing their lawful business in public space, The reception staff on intercom very rude also and have no regard for GDPR of photos taken and stored without permission.

Watch dj audits video - staff are rude and look like mr tumble :

Minimum one star is the least can be supplied and one star in excess of what the company actualy warrants receiving. staff member abusive and swearing at members of the public as they walk by, reception staff refusing to take complaints from mebers of the public when informed of two incidents taking place due to their staff members in respect of members of the public being verbaly abused by staff when passing by and put the phone down due to not being willing to even speak with the public concerning abusive members of staff. cant rate this company any lower than one star and grieves to be able to have to use a single star as they actualy desearve minus stars for public relations and service. appalling behaviour and atrocious service from customer service/reception.

Recently purchased a new car. Excellent service from start to finish. Courtney was a star, helpful throughout. The car is brill as well!

Courtney Thomas was very polite and professional unfortunately wasn't able to get the car unless i was prepared to wait but no fault on Courtney it was down to lorry driver shortage well done very pleasant young lady

Excellent service. Very thorough and professional. Very pleased with the car.

The service that I had from Brindley Nissan was truly shocking. I purchased a van, only for the van to break down after 1 week. They was then extremely unhelpful in getting the van fixed, and left me with no other option to return the van to them and get a refund. They were even more unhelpful with the whole refund process. I would highly recommend you take your money elsewhere and not give it to this company.

Fantastic garage very helpful staff and nice coffee would recommend to everyone. If you're after a car try Brindley Garages first.

I cant fault the system for online booking and handing my car in for a service and receiving a text to come and collect my car. I could have had a courtesy car or collection.

Would 100% recommend brindley Honda Cannock. Dealt with Andy superb customer service will definitely be going back for another car superb thanks again

The salesperson was extremely helpful and easy to talk to. He took his time to explain the various options available and was very knowledgable. It has been a pleasant experience to deal with this company and wouldn't hesitate to recommend them.

THE WORST EXPERIENCE EVER I wouldnt advise anyone to purchase a car from the brindley group, ive had nearly 3 months of issues and problems and they still persist, there are no aftersales support, and no care at all. take your money else where.

Am thoroughly disgusted at the treatment myself and husband have been given at your Volvo Dealership. Your sales guy wasn't transparent and honest (lied) in order to secure a deal and take our deposit from us. Heard nothing for ages then when I contacted again due to prices coming down elsewhere in the market and we wanted to see what you could do.

I found out he no longer worked there (found out he was sacked since). Spoke to another colleague who when I asked said he could get it to a cheaper price for us and when I questioned is it the same as what we had agreed (service plan and extras) was told and I quote "Yes it is". I then heard nothing for nearly a month despite leaving multiple.

Amazing staff and great experience. Recently purchased my new car from here after being treated like a piece of dirt at my local Kia garage. Couldn't have asked for a better service at Brindley. They did everything they could to help me! Will be back again and already recommending to friends

Dreadful service as soon as my wife bought her hyundai tucson the dealership couldn't care less. Couldn't be bothered to update her sat nav and when her car was serviced which was well over 300 pounds did very little and actually made it worse and left paint on the dashboard and then denied it when I challenged them.

No response/ reply too a video request and questions of a vehicle that was for sale

The worst dealer I've ever had the misfortune of dealing with. The service staff treat you like an inconvenience at best and something they've trodden in at worst. The service staff have lied to my face and fobbed me off. They also don't do what you ask. I can also only assume the person who did the pre delivery inspection had vision loss. I've made a formal complaint to Hyundai UK and cancelled my car.

Great customer service explained everything about my new car in detail pleasant staff and efficient thank you Matthew Holden at Wolverhampton Hyundai penn rd

Just travelled 45mins to the Cannock Vauxhall garage as there are two cars I wanted to look at and test drive only to be told by a clueless salesman that it would be difficult today as their are not many staff on and if we wanted to test drive we'd have to say we wanted the car! Awful customer service, just lost a sale on a 16,000 car you have!

My wife booked a test drive 5 days in advance. On arrival the car had not been prepped and the inside was filthy and had the previous owners CDs scattered over the floor. We were offered an alternative vehicle, however after fitting my daughters child seat and waiting about half an hour we were told the car had been just been sold and we were told. to get out of the car!

A complete waste of a Saturday morning. I understand that Brindley are generally a good company but I would urge you to avoid the Arthur Daley type used car sales service that Brindley Nissan in Cannock offer. There are plenty of alternative garages just down the A5!

Bought a honda crv from brindly Wolverhampton salesman Lee Stackhouse very polite and looked after me in every way .staff are very helpfull and service is excellent Cathy is a very helpfull when booking a service for car could not fault her .
very efficient in every way. a valuable asset to your company