Regal Motors Ltd

I've got an ECU problem on my van, spoke to service and they asked if I had it diagnosed elsewhere I said yes, they said we would have to diagnose ourselves for 120. I said ok. Then I said I had a cloned ECU plugged it to see if the engine light had gone and it hadn't so I put the original back in. The van was exactly the same as it came out the factory.

I was told by service that they wouldn't look at it because 'it was something they wouldn't look at' I asked why and said there's nothing been changed to the van at all I just plugged in another ECU and then put the original back in. They repeated it's something they wouldn't look at! Peugeot dealership saying they wouldn't help with a completely standard factory van with an engine light on.

Will never use them again! It's obvious that they didn't want to attempt to fix because it sounded complicated. Fancy a dealership telling you they won't look at one of there own vehicles.

We have been unfortunate enough to have this as our local Peugeot (subsidiary) Dealer. For the last 3 years the service we have recieved has been a shambles. The sheer amount of days we have lost dropping our car off to then find no work to be completed is really frustrating, especially when you have to take days off, arrange childcare and do the school run.

Very disorganized and unprofessional outfit who tell lies to suit their agenda. Today after I mentioned that I will be making a formal complaint, I was told by a lady who works on the front desk that Peugeot doesnt have a head office even though I have recruited for them for the last 15 years and visited many times. Why lie? It is for this reason that Peugeot will never get our custom again.

Mark Hickman helped with my recent car Oder and choice for my needs. He was helpful, knowledgeable and sincere throughout the whole process. He kept in contact and informed me of all steps throughout, a smooth and stress free process. I am really happy with the service and car, Thank you Mark and Regal

They're very poilte, helpful hence why we went back to buy another one, Great service allover.

Mark Hickman looked after us very polite pleasant and totally put us at ease helped with all our queries nothing was too much trouble highly recommend and we are delighted with our car thankyou so much

I bought my first car here in December 2018, it was a quick, seamless process. It's now coming up to the end of the finance agreement and I got an informative and friendly phone call, from none other than Nigel, the man who sold me the car. He's clearly great at his Job and I've had a wonderful experience, I will be buying another car in the. future, as a 108 is a bit small for me, but after just buying a house on my own for 160 000 (mortgage obviously) he understood for now, it's not the right time and gave me options so I a ready come December when the agreement ends Thank you Nigel! Tom

Had some work done on my car today ( Friday, 23rd July). I would like to thank the folk in the Service Department. I was made to feel very welcome by some very nice people, especially Louise, and Jenny on the service desk. Also the mechanics, who kept me informed of the work in progress and gave my car a thorough inspection. I can highly recommend them to anyone

Spoke to a very helpful young lady she held me sort out what I thought was a problem with regard to a sevice plan. Also booked my car in for service she was very polite and a pleasure to speak to. Many thanks again for your help kind regards Phil

Took my 3008 for a service today, staff were great, professional, pleasant and friendly. Definitely recommend. Oh and I like the 208 all electric they loaned me too, very impressive Many Thanks.

I had been recently searching for a new car for some time and a friend found the one i liked and it was based at Regal Motors. It had been some time since i had bought a car from a dealership and was anxious about it but my fears were unfounded. The process from test drive to purchase of my vehicle was pleasant, relaxing and hassle free. Nigel was super helpful and was very knowledgeable and friendly.

This is a family run business and it shows, no pressure or sales tactics and i felt safe and confident with them. Would highly recommend them if you are in the market for either a new car or used car. Thanks Regal Motors :

Had a great experience bying a new car from Ian Johnson at Regal Motors. Very easy to deal with and was given plenty of information Ian sat in the Car with us and went through everything we needed to know, 5***** service thats why we returned to buy new. Very very happy with our new Peugeot 508 GT Line.plus after service has been excellent.

Bought a new car from Regal Motors recently. We dealt with Gary Malkin. A polite, personable and professional salesman. We live in Great Yarmouth, we ordered the car over the phone and the car was waiting for us on the agreed day. We were kept updated at all times despite the distance.

Purchased a 3008 from Regal Motors last year and its been fantastic. Its the fifth car I have purchased from them which probably says it all. Really good experience every time, couldn't be more helpful and fantastic after service.

I love my Peugeot 108 that I bought a couple of days ago and I thought that the bouquet of flowers was a lovely surprise, the customer service is excellent, couldn't fault anything a real friendly bunch of people. I would like to say a very big thank you to Gary Malkin who looked after me all the way through the sale of my car his customer service. is 100% such a lovely man even showing me how to connect my phone and making up my private plates for me . I will definitely be recommending Regal Motors to my friends and family, FIRST CLASS EXPERIENCE, THANKYOU

There service department is brilliant very friendly too and the sales department is also as good

I would like to thank all staff and service manger for sorting out my Peugeot 308 sw. Car was collected for starting problems. My battery was replaced and stop and go fixed. Can not thank them enough excellent service 10/10 Car was returned back to cleaned inside out.very impressed would recommend them.

Went in for a recall today the customer service was good staff was very polite and helpful free drinks while you wait in the waiting area and is very good attitude towards customers would recommend going to this garage again

All the staff at Regal Motors are lovely and willing to help you with anything they can. I dealt with Gavin directly and he was a genuinely lovely guy who put no pressure upon us at all. Would recommend to anyone because they certainly do look after everyone!

No pressure, relaxed dealership that I'd recommend to anyone. Our salesman Gary was one of the nicest people I've met, knowledgeable and did his best to make sure we got a good deal and left the dealership happy. My wife was even given a bunch of flowers as a thank you for purchasing a car from them. Will definitely go back to them for my next car.

Absolutely superb experience at Regal. Gary was knowledgeable, professional and really helpful throughout the whole process. Right from the moment we entered the showroom we were made to feel welcome by Jan. Communication was excellent throughout the buying process with regular phone calls, texts and emails. I have no hesitation recommending Regal to friends and family - other dealerships should take note!

I had an amazing experience at Regal Motors. Really friendly staff who gave nothing but amazing service. However, a special mention of appreciation to Stuart, who helped me buy my first car and easily broke down everything I needed to know for me to understand simply. I really appreciate all your help and thank you for the nice touch of the flowers, really wasn't expecting it! Overall an amazing experience at the best place!