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Motor Services Ltd Bath Volkswagen are a family run business located on the edge of the beautiful city of Bath. We pride ourselves on the highest levels of customer care in new and Approved Used car sales, service and aftersales.
Reviews (1)
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David Tilley
Nov 24, 2014
I paid J17k cash for a pre registered Touran from VW Bath leaving a deposit. I had second thoughts about it that night and next day told the salesman I had changed my mind. The salesman couldn't empathise enough how good VW are swore that I would have no trouble whatsoever from the car. I was slowly talked around and daft enough to buy the car. The salesman turned out to be a complete and utter liar!

The thing was a horror to drive due to faulty glass work. Eventually the glass was replaced all the way around. A windscreen was left in the car damaging the seat. It spent more time in the dealers repair bay than it did me driving it. It went in for a service and was returned with a red warning lamp on! A cooling pump had also packed up. The dealers are very incompetent.

Having got fed up with the car keep being taken in for work to be done I eventually sold it and bought another make.

I lost J5000 on this heap of rubbish. If you are thinking of buying a VW Touran or dealing with VW Bath do yourselves a favour forget both ideas. This was the first VW I have ever owned and I wouldn't touch a VW again as a gift.