Gravells Ltd

An amazing experience with Josh and the whole Gravells Kia team. Purchased a Sportage and from start to finish Josh was professional, great communication in exactly the platform I preferred, sorted a great deal and has helped with everything I needed. And all was completed in exactly the time frame promised. My second Kia, and once again, couldn't fault the service. Thank you!

I have just purchased a car from the Swansea branch and am completely satisfied with the service. Adam was the salesman we dealt with and he was helpful from the moment we stepped into the showroom. We came to Gravells with 2 cars in mind and were able to test drive both cars, as well as look at the cost and finance options to help us make our decision. It could have not been made easier to purchase a car and I will definitely be recommending others! Thank you Gravells and Adam in particular.

I went in to see about a certain car a week ago with Josh and a week later I've walked away with the car! I can't thank Josh for all his hard work in finding me the perfect car! He has gone above and beyond to be fair. Highly recommend going to Kia! Thanks Josh

This is my 4th Kia Sportage and doesn't it look amazing. Fantastic experience of buying my new car. Callum was really friendly and helpful. Amazing service! Thank you very much! Would 100% recommend to anyone looking for a new car.

Bought my first family car here from Jamie and had a fabulous experience, professional and friendly at the same time. No pressure and didn't feel rushed, after ordering my car I was kept in contact with frequently and no question was too much. Would definitely recommend to friends and family. 10/10

Absolutely phenomenal service from Callum at Kia Swansea! So helpful, professional, friendly and really goes extra mile! Our new car is absolutely amazing! Callus even fixed child car seat in for us! Thankyou so much Callum and all at Kia Swansea!

Purchased a launch edition Sportage last week. We were so impressed with the customer service provided by Josh Phillips. Clear, concise and swift. We weren't particularly looking to purchase on the day but were so happy with the deal and the short wait time for the car we couldn't resist! The customer service knocked spots off some of the other "high end" dealerships, who couldn't seem to get us a new car for 6 months!

Great service again from Kia Swansea. Callum is informative, patient and knowledgeable a great sales person. Cars are fantastic once again - worry free, stylish motoring the reason we are loyal Kia customers for 9 years. Thanks again guys!

Bought a used Picanto and part exchanged a Rio through Josh. Good prices and deal offered (price and other items) and good advice given about trim levels for the features we needed. Car moved from another branch with no problems and offered to inspect the car with nothing hidden and a willingness to address anything we raised. Best and most relaxed experience we've had purchasing a car.

Excellent service. Highly recommend. Just picked up my third car from Kia Swansea, great sales and reliable servicing.

Recently purchased a nearly new Kia Xceed and part exchanged my car at a very competitive price which was handled extremely professionally and friendly by Callum. The purchase process progressed very smoothly from the first meeting to the test drive and to the handover of my new car. Thank you Callum and well done Gravells

Great service from Callum. Warm, friendly, and made me feel looked after throughout my purchase.

I collected my car last Friday and have been out driving on the weekend - love love love it. Rob has been fantastic making the arrangements and keeping us informed. He also spent as much time as I need on Friday going through the different functions. Great service, fabulous car - many thanks x

I was looking for parts for a Kia Sedona and the staff in the parts department were very helpful. The part I need was very expensive for what it was.

Cannot fault the service at Gravells over the last couple of days. Who would have thought that on Saturday, I would be buying a new car?! Gareth rang me and went through my options and came up with a cracking deal. Today I picked up my new wheels and Gareth stood in the rain going through all the gadgets on the car. My previous Dacia is only 2 years old but I cannot believe the improvements on the new model. Thoroughly enjoyed my long drive home! Thanks Gareth!

Myself and my partner visited the Kia Garage today (19/12/21) to preorder the new Kia Sportage. After having a Kia for several years now we were keen to update to the latest model. Dan Thomas has been the sales representavtive we have dealt with previously and again today. During the consultation he showed professional service and was extremely accommodating to answer any questions we had.

He gave overall a great experience and made the process of arranging a new car very simple. I'd recommend Dan to anyone when coming into the showroom to enquire about new vehicles. Thanks Dan! Look forward to collecting our new Wheels soon!

Friendly staff and excellent to deal with. Fantastic service from start to finish when buying my new car. Highly recommended as this dealership goes the extra mile

Excellent experience. The staff were not pushy for the sale and answered each question/query openly. Adam Williams answered my emails promptly and kept me updated on each stage from purchase to pick up. He made the whole process easy and effortless. I am very happy with my car and would highly recommend this dealership.

Excellent customer service from Gareth at Gravells. Knowledgeable, helpful and friendly. I wouldn't go anywhere else to buy a car. Would highly recommend.

Just picked up my new car. I have purchased a few cars via Gravells at Kidwelly. Excellent service. Gareth postlethwaite was brilliant. Highly recommend.

Great company to deal with look after your needs friendly team

First class service from the minute I rang, being over 200 miles away didn't stop this purchase experience being a pleasure to conduct thanks to Emyr and the team, absolutely made up with my new Sorento, thanks once again.

Service is second to none, and our sales man Emyr was really friendly and offered amazing service. highly recommended.

Just bought a Renault Clio and we're so happy with it! The service we received from start to finish was brilliant! We couldn't have asked for better. Gareth was fab, he went above and beyond to help, and Gina was lovely too. Diolch Gravells

Yet again, another great experience picking out my new car. Although we couldn't test drive any vehicles, Emyr was still able to find the right car. As always i'd highly recommended Gravells to anyone. This is the 4th Car to be bought within my family with many more to come in the future. Diolch i Emyr ac i Gravells