PW Millar ltd was established in 1970 and is one of South Wales leading multi franchise used vehicle car sales centres and is a Ford Authorised repairer, we also have a Texaco Fuel Station on site. We are a family run business and are located in Barry which is just 20 minutes from Cardiff. If you want to buy a quality used vehicle, have your vehicle Serviced, MOT'd, or general repair including computer diagnostics then look no further. We are also able to Service & MOT all Ford Motability vehicles.
Services
P W Millar ltd is a family owned and run business established in 1970. It is supported by a loyal dedicated team who are committed to providing you the customer with as much help and advice as possible. We are based in South Wales, committed to supplying our customers with excellent deals on used cars.
Ford Service ensures you can get the most out of your maintenance needs to maximise convenience. That's why we've made sure every step of your servicing journey can be fitted around your time, from our quick and easy Online Service Booking tool, to Collection and Delivery and an easier way to pay online or over the phone.
If the used vehicle you purchase from us no longer has manufacturer warranty then we will provide you with a basic 3month/3000 mile (whichever is the sooner) in-house warranty. This means should any fault occur with the vehicle (that is covered under our warranty terms) it will have to be returned to us for diagnosis and repair.
Ford Essential Service and Repairs are designed to keep your older Ford vehicle in top condition, offering quality service from our Ford-trained technicians using Ford Motorcraft parts at clear, transparent prices. Book online now and arrange Collection & Delivery if you don't want to leave the comfort of your own home.
Reviews (14)
Helen Barker
Jun 20, 2022
Kirstie Jones
May 03, 2022
Gillian Sparrow
Apr 11, 2022
Nadeem was so helpful and patient. Made the process easy and painless- I usually hate buying cars! It was over an hour from home to this dealership but I'd drive that distance any time to deal with them. Old school in the best way, this is a real compliment. I'm jaded with slick phoney dealerships who are just after your money. Build relationships with your customers like PWMillar do. Dealing with real people who know their stuff in a relaxed environment is a pleasure. Hi to MD Peter and his lovely day Barley. Oh and I got the cutest car!
Paul Surtees
Apr 07, 2022
We contacted Nad from PW Millar regarding a car they had for sale. He was extremely helpful and totally honest with us about the car. We were travelling from over 100 miles away so needed to be sure the car was ok. He sent us up to date photos and videos so we had full confidence. On collection day, the car was as described and Nad was friendly, welcoming and we definitely felt relaxed with no pressure. I would be more than happy purchasing from them again and would definitely recommend Nad to anyone looking for a hassle free buying experience.
Julie D. Duggan
Nov 21, 2021
Parker
Nov 04, 2021
I bought a Skoda fabia from this dealership and the process was so stress free, it was really refreshing, especially during the Pandemic. Everything was handled nicely, the car was spotless and the quality of the overall service was incredible. I even got 10 of fuel to get me on my way with the car when driving it out! Would 100% recommend buying a car from this dealership, everyone in there is so kind and walk you through step by step!
Chris Horner
Aug 08, 2021
This was my first time with PW Millar but with my good experience of Ford cars in the past, I was hopeful that of the 2 cars I had my eye on, I would be coming home with 1. It was good therefore that we were left on our own and given space to look over both excellent cars, and had effectively made a decision by the time Nad came over to answer our queries and advise.
We found him very approachable and helpful, as had been everyone I'd spoken with previously on the phone. Everything was done with complete transparency and assurance. My impression of the excellent team at PW Millar is that they are clearly out to find out what the customer is really looking for, and aim to match the customer with the car. This is how business should be done so I recommend this Company unreservedly.
We found him very approachable and helpful, as had been everyone I'd spoken with previously on the phone. Everything was done with complete transparency and assurance. My impression of the excellent team at PW Millar is that they are clearly out to find out what the customer is really looking for, and aim to match the customer with the car. This is how business should be done so I recommend this Company unreservedly.
Jane Williams
May 30, 2021
I recently had an excellent service purchasing my new car here. The sales rep, Mike was most helpful, knowledgeable, with his customer service skills second to none. I had been searching many different establishments to purchase a car, but had awful experiences. I felt pressured into signing up to cars which I couldn't afford, and when I advised of my low budget, I felt they didn't want to help me, I found the whole experience disappointing. However, having found this garage, my faith has been restored.
There was absolutely no hard sell, I felt like I could make my own informed decision. There are great value cars available and I would not hesitate to recommend this garage. Thank you Mike!
There was absolutely no hard sell, I felt like I could make my own informed decision. There are great value cars available and I would not hesitate to recommend this garage. Thank you Mike!
Peter Hurst
May 27, 2021
Unfortunately my daughters experience of buying a second hand car didnt end well After the initial test drive all seemed well with a couple of issues highlighted. We agreed to buy the car subject to the items being done and full safety check and service. Car took a bit longer to get ready as brake parts were needed but that was no issue. On picking up the car it became increasingly obvious there was something wrong with the clutch and it wouldnt go into first gear.
We phoned garage and they said bring car back and mechanic would look at it on Monday. After looking at car told nothing wrong with car and my daughter was probably trying to put car into reverse! She drives a car from the same manufacturer and knows how the gears work. No offer to repair car as " Nothing wrong" and given money back. Lost out on 1 months car tax and half a tank of petrol as car was empty on picking up The car is now back advertised, presumably repaired, at 300 more than we purchased it for!
We phoned garage and they said bring car back and mechanic would look at it on Monday. After looking at car told nothing wrong with car and my daughter was probably trying to put car into reverse! She drives a car from the same manufacturer and knows how the gears work. No offer to repair car as " Nothing wrong" and given money back. Lost out on 1 months car tax and half a tank of petrol as car was empty on picking up The car is now back advertised, presumably repaired, at 300 more than we purchased it for!
Sean Crehan
May 26, 2021
Excellent service received. I purchased my car for export and was very impressed with the level of assistance I received during and after the purchase. The car was exactly as described and every possible effort was made to assist me with its collection and transport. Particular thanks to the Sales Manager Keith for all his thorough follow-up following the sale. I look forward to dealing with P W Millar again in the future.
Sophie Ellen
May 17, 2021
Everything is done with such efficiency here! I always trust the guys to sort any issues big or small and keep me posted on the progress in the meantime. Gareth is always easy to talk to and happy to help, plus explains things in a way that means I understand exactly what I'm paying for. 10/10 customer service!
Stewart McCarthy
Apr 22, 2021
Extremely disappointed in the service received by this dealership. On viewing the vehicle I noticed the MOT expired the following month and asked if the car would be supplied with a new MOT which was agreed by the salesperson (DF). I was told they would need a few days to sort this which I understood and agreed and paid the deposit. On collecting the car 5 days later I was told the car passed MOT and the free health check didn't show up any other issues.
I was told no paperwork for MOT was supplied as it's all online now. Out of curiosity I checked online around a week later to find that the MOT had in fact not been done and I had been lied to. I emailed and called salesman multiple times and was ignored, even though he'd be in regular contact until after I'd paid in full for the car. Then I decided to call the sales manager and was told he's on a call and would get back to me, strangely enough I never got a call.
Good job I have the initial phone calls recorded as I've now opened up a case with trading standards, such a shame over a measly 40 MOT but lying in order to make a sale is always going to leave in a negative review.
I was told no paperwork for MOT was supplied as it's all online now. Out of curiosity I checked online around a week later to find that the MOT had in fact not been done and I had been lied to. I emailed and called salesman multiple times and was ignored, even though he'd be in regular contact until after I'd paid in full for the car. Then I decided to call the sales manager and was told he's on a call and would get back to me, strangely enough I never got a call.
Good job I have the initial phone calls recorded as I've now opened up a case with trading standards, such a shame over a measly 40 MOT but lying in order to make a sale is always going to leave in a negative review.
Jean Short
Apr 01, 2021
Elizabeth Owers
Nov 01, 2020
Very please with the service recieved here. Very professional and they seemed very happy to help. Car comes with 3 month warranty and nothing seems too much trouble. Keith even went to check another car after purchase to help with my query Wouldn't hesitate to buy from here again. Update: went back to use the after care due to blocked sprayers and couldn't be more helpful. All fixed in an hour and off I went.