Hopkin Glyn

I have been a customer of Glyn Hopkin Nissan Romford for many years In fact I believe I am on my sixth car bought from them. The service I have received from Sales, Parts and Service Is exemplary.

We had a wonderful experience at Nissan Romford. Charlie was a fantastic support, he helped us find a car and explained everything to help us. He went out of his way to make sure that we got everything we wanted and was always available to contact with any questions about the car. Thank you so much for your help.

Satisfied with the service, sales person makes a difference. It was a smooth and easy process. I will recommend to purchase a vehicle from dealership such as Glyn Hopkin if you like Nissans.

Great staff always helpful and give you full attention. Made it really special picking up my new nissan

Our 3rd Qashqai from Glyn Hopkin and more than happy with the car, the service we received during the whole process and the attention of the sales team and Thomas in particular. Nothing was too much trouble and we were kept regularly informed right up to the day we collected the car from the dealership. We are thoroughly enjoying the new car and couldn't be happier - looking forward to many happy years of ownership and driving a model and make we know is excellent and clearly value for money.

To the Glyn Hopkin team in Romford. I had an amazing experience from the moment I stepped in. The girls at reception were lovely specially Georgia. The quality manager was exceptional she made sure I was well locked after and was very transparent with the entire journey. I couldn't recommend them enough, if you're for a new car or simply doing a MOT check up

The customer care staffs were fantastic. I waited in the show room while my car is being serviced and the staff made my waiting very comfortable. Thank you all.

Visited Romford Glynn Hopkins at the weekend and purchased a new Nissan Juke. Anthony Guise and Brandon Roddy was extremely professional, polite and accommodating for my partners needs due to his disability. Both Brandon and Anthony took time to explain things which helped us to feel comfortable and confident to make our purchase. The showroom had a friendly atmosphere, nothing seemed too much trouble. I would highly recommend Romford to friends and family. Thank you

Purchased my first ever Nissan from Glynn Hopkins Romford Branch last week. Received great service from TomP, everything was explained clearly and I was kept up to date all the way through the buying process. Only had the car for 1 week, but no complaints so far. Would be happy to recommend to family and friends.

So I decided the time was finally right to purchase a brand new car. My lovely friend Helen Hunt put me in touch with Anthony Valentine at Glyn Hopkins Romford and he was amazing. He had the patience of a saint as I asked so many questions and he had all the answers. He showed me round several cars and I finally decided on the Juke N-Connecta everything was plain sailing from purchase to collection. Met the lovely ladies on the service desk and set up a service plan and everything was explained fully. Anthony was over the moon with the Donuts and Sausage Rolls I took in on day of collection I would 100% recommend Romford Glyn Hopkins for any one looking to buy a Nissan. Thanks Anthony, Helen and Lisa for looking after me.

Terrible experience. Sales stuff not interested in providing a good customer experience, and have no real attention to detail. Would not recommend this branch to anyone.

Very professional and friendly staff. Everything explained well and I have confidence in their knowledge. Highly recommended.

The Worst Customer care experience ever. I will NEVER NEVER buy a car from Glyn hopkin Romford. I am an NHS dr. I told them my car that I bought from them was broken down and I need it desperately. I took my car with help from AA as it broke down and when I arrived there they sent me away saying I did not have an appointment. When I called back later they said they didn't have appointments any time soon. I Will NEVER BUY a car from these people. This experience drove my wife to tears.

I had my car serviced and mot last Friday, I was welcomed by a lovely lady (sadly I didn't take note of her name but, she had blonde hair) she booked my car in and, answered my questions with knowledge and professionalism. I have been bringing my car here for a long time and, have always been greeted with a friendly smile and professionalism. When I pick my car up, I feel extremely confident that my car has been in safe hands. You should be proud of the staff here. Thank you

I bought a 2017 juke from the glyn hopkin nissan dealership in romford.excellent and honest service by thomas and all staff made me feel like a valued customer. No pressure selling and a relatively good deal on my trade in which was a diesel fiesta. Since buying the car i have had emails and phone calls to make sure i am happy with my purchase and after sales appears to be second to none.

I am extremely satisfied and am confident i made the right choice in dealing with glyn hopkin and would recommend a visit to anybody thinking of purchasing a new or used vehicle

What an excellent service we have just received from Anthony Valentine at Nissan Glyn Hopkin in Romford. Anthony made the whole experience easy and straight forward and listened to our needs and was more than helpful. Highly recommend! We are more than happy with our new car

The staff at Glyn Hopkin Romford were pleasant and friendly but most of all knowledgable and efficient. My car was demonstrated and all the choices clearly explained to help me decide on the right car for me. It was delivered on time and in the most pristine condition. Why would I not give five stars.?

Strange showroom, when you use the customer carpark something feels not quite right, don't recommend a visit if it's raining hard. We looked at the Leaf, nice looking car, but had a strange feel to the driving position. The build quality of the showroom model felt poor, seat adjuster loose and floppy, no left foot rest, lowest range of all the cars we looked at.

My first ever visit to Glyn Hopkin at Romford and I was impressed with the customer service and interaction. I viewed and bought a Nissan Juke and Matt was excellent in his service delivery. The timescales he agreed with me to test drive and then collect the vehicle were all met and it was nice not to have any disruption to this process. I will recommend Glyn Hopkin to family and friends if they want to change their car as the first place to go.

We had the pleasure of dealing with Thomas Johnson. He was well informed on the cars, very polite and was not your typical salesman not making us feel pressured in to purchasing from him. He agreed a great deal on a Qashqai for us and arranged for quick delivery etc, however due to personal circumstances and choices, we did not proceed with the purchase. This is no reflection though on Thomas and we would highly recommend him and Romford Nissan to anyone looking to purchase a car.

I had to contact Glyn Hopkin and Nissan GB regarding my new Juke Tekna which I picked up on 18th September and noticed the seats were wrinkled. After being asked if a "large person had been sitting in my car", the powers that be have decided to do nothing. It seems that wrinkled, badly made seats are a "characteristic of the leather seats in a Juke"!

My 2 year old Juke looks much better on the inside. Here is Nissan GB reply: Thank you for your contacting us about your Nissan Juke. Enquiries have been made with our technical teams on your behalf. I can confirm that what you have observed with your leather seats is as it should be. It is characteristic of the specification of your vehicle. As such, it isn't something we would change or remove, I am sorry to disappoint you. I wish I had not changed my car! So I am not happy with Glyn Hopkin Romford, Nissan GB or my new car. A very unhappy customer that will not be returning for a 3rd Juke