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Springfield Honda Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
Reviews (1)
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Gi H.
Mar 23, 2016
Run away as far as you can from this place. They give car dealership's a bad name and should be thought of as nothing more than liars and cheats. I have purchased many vehicles over the years and have never, not once, ever ran into a bigger group of cheats in my life. I bought a used vehicle from them last year while on Military Leave. A simple process and with the purchase I also bought their extended warranty.

The one with all the bells and whistles. Bumper to bumper, the most expensive they had so that I would have no worries. When I picked up the vehicle the A/C goes out, no problem they say we got you covered. I wait 6 hours and finally when the dealership's closing they bring the vehicle out and say if you have any issue's let us know and we will correct since no one is here to go over the vehicle with you.

About 10 miles from the dealership a few simple things like, headlights, fuel gauge, and door locks go out. I notify them the next day and was assured all would be okay. The next week the salesman quits and I am left at the mercy of the finance officer who instructs me that since I bought the extended warranty t have the repairs made all would be well.

After 3 dealership's told me the warranty they sell at the dealership isn't worth the paper it is written on. The repairman says it looks like they masked the issues so that they would not be noticed until after I left the lot. Three thousand dollars later I am now told by the owner that the "warranty" was sold to me by mistake and that they were sorry and would reimburse me the money for the warranty but nothing else.

I asked for binding arbitration per their contract and now they are battling that. Nine months later still no money of any kind from them and they have spent thousands battling me by their attorney. These guys are nothing but crooks. Beware and run from them.