Mertrux Ltd

The staff at Mertrux Derby were great because they are always Extremely professional, knowledgeable, helpful and have always given a great customer experience

My experience was wonderful, Steven helped us with all the information we need. A big thank you, Steve!

Absolutely fantastic and personal service every time. Definitely recommend taking your Mercedes to them for service/repairs.

Mertrux Derby is a friendly Mercedes dealership with a relaxed way of helping you buy a car. No high pressure sales patter, just straightfirward honest advice and information helping the buyer decide what is right for them which is why I am a returning customer. First rate.

Mertrux Derby have been my preferred choice for maintenance for about 15 years. I started to use them because of my dissatisfaction with another Mercedes dealership who were unable to resolve a serious problem I had at the time. Mertrux knew exactly what to do and arranged the work to my full satisfaction. I have continued to use them ever since and found them to be courteous, efficient and helpful at all times.

Phoned Saturday afternoon after a warning light came up on the dash before an urgent drive to London on Monday morning and as usual, Mertrux were fantastic. They arranged to see us first thing on Monday. Remembered who we were and what was wrong with the car as soon as I pulled up. Had it straight up on the ramp and fixed it in half an hour. Always the best service and definitely recommended.

I was pleased with Mertrux Derby and would recommend them because they always treat me as a valued customer while providing a truly professional service. Nothing is too much trouble. They provide friendly expert advice when needed and they always return my car in tip-top condition. Always my first choice for service and repair. I would never consider going anywhere else.

I'd very highly recommend Mertrux Derby. I have always been treated with the highest professionalism even in these difficult times by Jon and the team and they have never hesitated to look after my car no matter how big or small the issue has been. Very quick turnaround and you can get appointments at short notice unlike some other garages/service providers, where you'd have to wait for weeks to get an appointment. Great communication and transparency with the work being done, I'd always go back to them for my services and issues. Keep up the great work Mertrux limited Derby.

Just picked my partners SLK up which has been in for a warranty repair on the room mechanism. I can say without any concerns these guys are brilliant. They go out of their way to support you through excellent service and support. Brilliant