West End Garage

I try so hard to like this place. I've just tried to book my car (which I bought brand new from them) in for a service, waited while it rang and then they just 'hung up' on me. Got the feeling they couldn't be bothered.

James was great. Quick lead time on the car. Good communication. Parking was simple. Can't complain! Wife loves the new Sportage thank you.

We have used this dealership for over 6 years & they never fail to deliver superb customer service. Today Danny was no exception. What a lovely member of the team. Friendly and knew his stuff, certainly never felt rushed.

Reasonable selection of secondhand cars, but almost all were above my budget. Salespeople sell very busy so they gave melted keys of the one car I was interested in, to look at it. No pressure to buy but on the other hand, I wasn't really looked after

We bought a used Kia Sportage a couple of weeks ago. Impeccable service from Tor. He took us through the process smoothly and efficiently. We didn't feel we were being sold to at all, and nothing was too much trouble. On collection Vicki took us through the handover. Exceptionally knowledgeable and patient and a follow query was handled efficiently and swiftly. We would highly recommend this dealership. Thank you Tor and Vicki!

Have owned a Kia for the past 9 years and have only ever had positive experiences in every area of service; sales, repair, admin and reception. Highly recommend this dealership. It has the atmosphere of a family business (which I value) rather than a huge commercial one.

Superb service, couldn't be happier with the results of my smart repair to my BMW140. The whole process from start to finish was superb. From Vicky taking the booking through to the finished job. Book with confidence you'll have an amazing result at the end. Now a certain Mr Josh Smart repair technician, I'm more the certain this isn't his formal last name, but if so I applaud your parents in knowing what you were to become. Thank you sir, your magical hands certainly are magical, you'd never even know the crease was there before In a nutshell, trust them with your car, superb service

Just had my Kia Sportage serviced very happy with West End Garage, was picked up and dropped back to my home there was a charge for this. The gentleman was very professional and friendly. The car was purring after service and all nice and clean

Excellent service from West End Garage. I needed a diamond cut alloy fixed and 2 new front tyres. From start to finish the service was excellent, competitively priced and communication at all stages was managed well. Would certainly recommend.

Helpful guy on phone and fast ordering of part I needed for my Kia. Would have been nice to have been met with a smile and eyes off computer which was more important than me. I felt i was an inconvenience. Hence only 4 stars. Pity I live so far from my old Kia Garage. I was treated really well there.

Vehicle taken in with drivers window not working and told that motor had failed and needed changing. J350 bill and window still not working now told switch is faulty (J20 part). Motor tested by other mechanic and found no fault apart from the fact the regulator had been destroyed by the fitter on removal. Service manager would not accept responsibility for incorrect diagnostics and would not refund payment. Bad service. Poor workmanship. Looking into reporting company to trading standards and regulatory body.