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Benz-Bavarian This dealer is above and beyond my expectations, friendly local service and attention to detail is amazing. Anything I have asked for this supplier delivers. The sales team has a very relaxed and none pressure approach to your customer experience. With the Bently Titan project you feel like you are in a club so with this all after sales issues are fully backed up, you just pop in, have a coffee and the issue is fixed whilst you chill with the team.A truly great experiance and I will return time and time again with my custom.
Reviews (29)
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Stephen Shepherd
May 16, 2022
This is one of the few garages I trust. Excellent service, car well priced and immaculate preparation. Servicing and repairs are just as good.
Craig Mitchelson
Apr 20, 2022
Well where do I start! THIS IS A EXCEPTIONAL DEALER.The attention to detail is very accurate. I only recently took the decision to go forward and own a Bentley. I have had cars in the past from Benz but this had to be special and oh did they deliver a Tian project stealth Bently. But just as importantly to the sales journey is the journey and support I receive from Felix and his team.

I feel part of a club I think you would be very hard pressed to find a dealer of prestige that could meet the service levels and sales experience that Felix, Josh, Neil, Briony and his other teams have. Well done guys and thank you Craig M
Tanya S.
Apr 02, 2022
Thanks to Josh for being patient, responsive and showing a genuine level of care for providing good service. The is a garage that is meticulous about the condition of the cars it sells. I'm obsessed with my new purchase, its looks and the spec and I feel confident that the garage is equally as obsessed in selling quality vehicles that offer trouble free motoring. Thanks v much.
Paul Johnson
Mar 16, 2022
Excellent customer service from Josh. He went out of his way on more than one occasion to speed up the purchase process. I highly recommend using them and wouldn't hesitate to use them again myself in the future.
Andy Wigley
Feb 20, 2022
First spoke to Josh a couple of weeks ago to enquire about an Audi A1 which my daughter was interested in. From the outset Josh was very professional in arranging a viewing and test drive (even offering to arrange a test drive on a day they are closed) the whole process was very straight forward and the level of service was always excellent. Collected the car this morning with my daughter who loves it. I will certainly be looking to buy again from Benz Bavarian when I'm ready to replace my car. Thank you for the great service once again.
Andy Wigley - Uk Derby Agm
Feb 15, 2022
I initially enquired about a vehicle on Benz's website via the chat bar. I wanted to view a car with my daughter. Josh called me back the same day and explained they weren't open when I wanted to visit but was happy to drive out and open up for us to view the car, we actually arranged to visit on another day. We arrived on site and was immediately welcomed by Josh who had the car prepared and ready for a test drive.

We test drove the car, which my daughter loved so put a deposit down. We arranged to pick the car up the following week due to work commitments. Again we were served by Josh who had sorted all the paperwork out ready for us, even arranging to get our cherished plate swapped over ready for us on collection. The level of service from day one was exceptional and I cannot recommend them enough. Josh is a credit to the team at Benz Bavarian and I will definitely be back when I'm ready to upgrade my vehicle. 5
Elijah Robinson
Feb 13, 2022
Was a pleasure to deal with Josh from the start. A few hiccups my end but Josh couldn't have done more to help every car in the show room is immaculate would highly recommend
Chris Daraujo
Feb 06, 2022
Very friendly & professional small upmarket dealership. Very good selection of beautifully prepared high end sports & 4x4 vehicles. No high pressure sales people just very friendly knowledgeable car enthusiasts that seem to genuinely enjoy helping you with your purchase. I was very particular with both the car I was buying & the extras I wanted fitting to it. Neil the Sales Manager sorted everything out with ease whilst keeping me posted along the way. I would definitely highly recommend Benz Bavarian to anyone & will be returning when I want another vehicle.
Sally Ring
Dec 21, 2021
Having found my ideal Car online the customer services at Benz were excellent. Approachable & professional. I'm really happy with my purchase. Thanks Josh
Gary Brooks
Dec 14, 2021
I've used Benz before hence why I went back both Neil and Briony have been once again fantastic very helpful enthusiastic and as always gone the extra mile that's what you want in a dealership, I have 3 things I measure dealerships (trust, honesty, friendship) I can honestly say the experience was great.
Thomas Patterson
Oct 24, 2021
Superb all the way through, wouldn't hesitate to recommend Benz to family and friends. Great job guys really appreciate it! Didn't even see the vehicle but we're extremely professional sending videos and answering any questions I had. Like to say a massive thank you to Neil who sorted my whole journey buying a BMW X5.
Laura Loram
Oct 22, 2021
The whole process from start to finish was effortless. Neil was absolutely brilliant from the word go. He kept me up to date with everything along the way and made sure I didn't have to worry about a thing. Briony was also amazing, making sure there was a speedy turnaround in getting my new car. Everything about the process felt personal and I didn't feel like I was just another sale.

They wanted to make sure that everything was tailored to my needs and they got everything perfect. The car is in amazing condition and I'm very thankful for Benz-Bavarian for all their hard work.
Daniel Mcallister
Oct 06, 2021
I bought a Range rover TITAN from Benz-baverian, nothing but problem after problem! Costing me more money after more money. Looks a good garage. Very polite service but beware! Like I say I've had issue after issue when it was supposed to be resolved. Never get back intouch with you they just say they will!
Debi Walshaw
Sep 25, 2021
Thanks so much for your impeccable service when we bought our recent Mini Countryman from you. My husband and daughter collected it yesterday. Absolutely
Jess Crawford
Aug 24, 2021
I dealt with various garages during my search for my new car, but Josh at Benz Bavarian was certainly the most helpful and attentive sales manager. The garage accommodated my needs very well, providing great communication, including a video call to view the car and ask any questions I may have, in the absence of me being able to get down to Derby to view the car in person. The service has been amazing and I would highly recommend them! I love my new car, thank you!
Ben Chapman
Aug 10, 2021
5* service from the minute we stepped on the forecourt! Everyone was so approachable, especially Neil who dealt with our sale. He made the whole experience so smooth, couldn't do more for us and even went out of his way on numerous occasions to make sure we had a great car buying experience. On collection we were blown away, better than we could have dreamed. We also got a great price for our part exchange vehicle too. I'd proudly recommend them to anyone without hesitation! Thank you guys, we will definitely be back!
Deanna Barton
Jul 20, 2021
Picked up my dream car a few weeks ago from these guys and I can't thank them enough. Josh met us at the showroom the week before to show us the car and gave us the keys for a test drive. There were a few scuffs on the wheels and marks on the paintwork but josh offered to have the car detailed and have the wheels refurbed before collection and it looked great afterwards. I still love the car and was very grateful for the great customer service we received. Thanks again guys!
Dave Howells-Cole
Jul 16, 2021
These guys are genuine, all of them. The valets to mechanics are all happy, helpful, knowledgable. You've usually got a couple of grumpy guys in the back that clearly don't want to talk to you but not here. When I asked a question they didn't know, they didn't make an answer up, they said they didn't know and went to find the correct information. No blagging, no dishonesty, no hard sales.

This praise is high from me because I can pick fault with everything and everyone but I honestly can't fault these guys from my first experience with them. I wouldn't hesitate to buy another car from them and probably wouldn't go anywhere else now. I'd tell them what I'm after and see what they can source.
Louis Perkins
Jul 02, 2021
Great dealership! The only place I have brought a car from that actually still seem to care after you've paid and collected it. I'm sure I will return soon for another!
Jason Brazier
May 15, 2021
First class service by Felix and Briony viewed a car on Monday, deal done before I left. Window tints and small bits upgraded in the interior, as well as private plates fitted, . collected a few days later.
Paul Bewley
Mar 18, 2021
Outstanding customer service! Great attention to detail! Great value for money! Couldn't ask for more! Highly recommended!
Nathan Tighe
Feb 06, 2021
I had the pleasure of purchasing an absolutely beautiful BMW m performance from Benz Bavarian. The quality of the cars and service ( especially Felix & Briony ) is second to none! I can't recommend these guys enough. I can't see myself going anywhere else for my next car
Wayne Crossman
Jan 28, 2021
Received our car today. Being a distance I was apprehensive but they made the experience very very pleasant. I had videos of the vehicle to highlight its condition and spec and was able to quickly speak with someone with any questions I had. Will use again despite the distance 5*
Nathan Tomo Thompson
Jan 23, 2021
Outstanding service from the team at Benz Bavarian from start to finish. As a cautious buyer I have been hunting for months across numerous sites to find a seller I felt was trustworthy and could provide. everything I needed. I have to say Felix and his team filled me with confidence and made me feel really comfortable with my purchase. As soon as you walk into the showroom you can tell these guys take alot of pride in what they do and I would highly recommend them. Thanks to the whole team at Benz Bavarian 5 star service
Mars Nursing
Nov 04, 2020
Recommend for sure to anyone who's looking to buy sports car with great after sale service. Very helpful and friendly team. Helped me choose my dream car and done the full service before handling over the car to me. Family run business who cares for their customers and value your business.
Rizwan Raza
Oct 30, 2020
Great selection of cars at very reasonable prices. Good customer service and they have vast experience to help you choose your dream car. They know their business very well and it was a pleasure to do business with Flex and Theo.Recommended
David S.
Oct 24, 2018
If you like the look of any car they are selling proceed with caution. Avoid the suggestion of paying a deposit to "reserve the car". Watch the price carefully as they might suggest it is a "trade price". Watch the extras; cheap floor mats, a wash and wax, upholstery treatment and alike will cost significantly more than they are worth. Don't sign or drive out without everything resolved. PAY FOR AN AA OR RAC INSPECTION.
Jeff C.
Jul 20, 2016
I know someone who has his cars from here and he says he is always been happy, people moan on these reviews to cause trouble but never say when things are good, like I say, I have been told reliably there cars have been sound
Qype User Barryj
May 04, 2011
Fair price, but car came back from service with oil leak; charged 40 to put it right.