Milton Motors
Reviews (1)
Melissa
May 29, 2010
After having booked an appointment at 10.00am this morning to view a car, we then drove 20 miles with an 18 month old baby in tow. When we arrived, things didn't start off well as the salesman (called Steve) shouted at my husband when my husband pointed out a minor defect on the vehicle number plate mounting. Rather than indicating it would be fixed, Steve (the salesman) said it would cost hundreds of pounds to fix at a Mazda dealers and not to touch it (?!).
When my husband then asked to take the car for a test drive, Steve asked us if we'd looked at any other vehicles and my husband explained that we'd seen a couple last weekend. Steve then became very irritable and rude and replied that we were obviously not real buyers and were only browsing. To avoid any confrontation in front of our little girl, we chose to walk away, despite still being interested in the car.
We have never experienced such poor customer service at any garage previously and just want to warn others to be prepared to be spoken to in this manner or to avoid going there altogether. Thanks
When my husband then asked to take the car for a test drive, Steve asked us if we'd looked at any other vehicles and my husband explained that we'd seen a couple last weekend. Steve then became very irritable and rude and replied that we were obviously not real buyers and were only browsing. To avoid any confrontation in front of our little girl, we chose to walk away, despite still being interested in the car.
We have never experienced such poor customer service at any garage previously and just want to warn others to be prepared to be spoken to in this manner or to avoid going there altogether. Thanks
